Access to Medical Services in Korean People With Spinal Cord Injury

Jeong-Gil Kim; Hyung Seok Nam; Byungkwan Hwang; Hyung-Ik Shin

doi:10.5535/arm.2014.38.2.174

Abstract

Objective

To investigate the accessibility of medical services for Korean people with spinal cord injury (SCI) compared to the control group (CG) and to evaluate significantly related factors.

Methods

A total of 363 community dwelling people with chronic SCI were enrolled and 1,089 age- and sex-matched subjects were randomly selected from the general population as the CG. Self-reported access to medical services was measured by asking "Have you experienced the need for a hospital visit in the last year but could not?". This was followed up by asking the reasons for not receiving services when medically necessary. Variables, including lack of finances, difficulties making medical appointments, and lack of transportation were evaluated for accessibility to medical services.

Results

Sixty subjects (16.5%) in the SCI group had difficulties receiving medical services due to a lack of accessibility, compared to 45 (4.1%) in the CG (p<0.001). Variables causing difficulties receiving medical services were lack of transportation (27 persons, 45%), lack of finances (24 persons, 40%), and difficulty scheduling hospital appointments (9 persons, 15%) in the SCI group. In the CG, availability (lack of available time) and acceptability (deciding not to visit the hospital due to mild symptoms) were the reasons for not receiving medical care.

Conclusion

People with SCI experienced limited accessibility to medical services, which was due to environmental rather than personal factors compared to that in the CG. Therefore, development of social policies to reduce or remove environmental variables is necessary.

Keywords: Health services accessibility, Spinal cord injuries, Healthcare disparities

INTRODUCTION

Spinal cord injury (SCI) can lead to secondary functional losses, early onset chronic diseases, and complications, such as urinary tract infection, osteoporosis and pressure sores [1]. Although these conditions require medical treatment, people with SCI might face barriers to access medical services. For example, motor impairment in people with SCI makes hospital visits difficult if there is inaccessible transportation. In addition, people with SCI are less economically active than that of the general population (GP) in Korea, and income level can influence the use of medical services [2,3].

Chen and Hou [4] categorized the unmet healthcare needs into three characteristics of accessibility, availability, and acceptability. Inaccessible transportation, poor economic status and difficulty scheduling hospital appointments affect accessibility. Not receiving medical services when they are required or being discouraged due to long waiting times characterizes availability. Acceptability is related to the personal environment and includes mild symptoms and other reasons, such as fear of doctors or believing that care is not necessary.

Recently, Hwang et al. [5] reported that unmet needs for medical services in Korean people with disabilities are much higher than that of the GP. Their study revealed that the unmet needs for medical services of disabled people were due to accessibility of medical services and, specifically, the economic burden and inaccessible transportation. In contrast, GP was associated with availability, such as a lack of time.

These kinds of unmet needs for medical services could be different according to the characteristics of the disability [6,7,8,9,10,11]. For example, accessibility to medical services for people with SCI can be different from those with mental health or internal organ disorders because people with SCI have a problem with physical activity rather than a cognitive disorder or medical instability [12].

In this study, we investigated the accessibility of medical services for a Korean population with SCI compared to a control group (CG) and evaluated the influential factors.

MATERIALS AND METHODS

Subjects

We compiled data from two surveys conducted by the 2010 Survey on Health and Nutrition of People with SCI from the Korea Spinal Cord Injury Association (KSCIA) and the Korean Ministry of Health and Welfare: the 2008 Korean National Health and Nutrition Examination Survey (KNHNES IV). KSCIA (www.kscia.org) is a non-profit, non-governmental organization based on the Internet and led by people with SCI. They have conducted home visiting survey for the health and nutrition. All subjects were members of the KSCIA and volunteered to participate in the survey. Inclusion criteria included existing SCI for people aged ≥20 years for more than 1 year. A total of 374 people with SCI initially participated. However, 363 subjects were finally included because 11 respondents had incomplete data to perform CG matching. We included data from 9,774 normal subjects in the KNHNES survey in 2008 for the CG. KNHNES is a survey conducted by the Korean government every year on 20 randomly selected households in each of the 192 areas nationwide, focusing on national health promotion, by surveying health status, health behaviors, and nutritional status. A total of 1,089 of 9,774 subjects from the GP whose age and gender matched randomly (1:3) were included. We certify that all applicable institutional and governmental regulations concerning the ethical use of human volunteers were followed during the course of this research. This study was approved by the Institutional Review Board of Seoul National University Bundang Hospital (B-1109/135-010).

Access to medical services

Both surveys evaluated unmet needs for medical services by asking the following question: "Have you experienced the need to visit the hospital in the last year but could not?". Those who reported "yes" were considered to have a problem with access to medical services. Reasons for their difficulties accessing medical services were queried with seven possible choices: (1) lack of money; (2) difficulty making hospital appointments; (3) inaccessible transportation; (4) not available when required; (5) discouraged by long waiting time; (6) mild symptoms; and (7) other reasons (e.g., fear of doctors or doubts about treatment efficacy). The respondents were allowed to choose only one reason.

Accessibility consisted of economic status, available transportation, and capability of accessing the appointment system. Respondents who gave reasons (1), (2), or (3) were categorized as having problems with medical service accessibility. Availability is related to difficulties using medical services. Respondents who gave reasons (4) and (5) were categorized as having problems with medical service availability. Acceptability includes personal circumstances and attitudes, such as fear of doctors or believing that care was unnecessary. Reasons (6) and (7) were classified as acceptability problems. In this study, we focused on accessibility (lack of money, difficulty scheduling hospital appointments, and inaccessible transportation) to understand the environmental and structural barriers to medical services experienced by persons with SCI experience.

Socio-demographic variables

Survey items including demographic data and socio-psychological and economic status were selected from the KNHNES. We compared socio-demographic factors between the two surveys and analyzed factors related to disabilities in the survey of people with SCI. Sex, age, and number of family members were investigated for the demographic data. Age groups were classified as 20-39, 40-59, and ≥60 years. Number of family members was divided into three groups of living alone, 2-3 members, and ≥4. Marital status, education level, self-perceived health state, experience of visiting an outpatient clinic within the last 2 weeks, and admission to the hospital within the last 12 months were the socio-psychological variables. Marital status was classified as married, single, and no spouse (divorced, widowed, or separated) and evaluated for pre/post injury state. Education level was classified into three categories of elementary school or lower, middle to high school, and college or higher. Each participant was asked the question "What do you think about your health status?" to evaluate self-perceived health. The reports of all participants were divided into five categories of very good, good, moderate, poor, and very poor. In addition, the experience of visiting an outpatient clinic within the last 2 weeks and admission to a hospital within the last 12 months was evaluated by yes or no. Economic variables consisted of income and occupation. Income was divided into four quartiles (Q) [5]. We used monthly household-equalized income. The cutoff value of Q1 was 49.5, that of Q2 was 106.07, and that of Q3 was 176.78 (million Korean won).

Occupation was divided into white collar jobs, blue collar jobs, and no occupation (housewife, student, or unemployed). Additionally, data related to SCI were added such as disability rating and type of paralysis. Disability rating was divided into first class and second class or below. Type of paralysis was categorized into tetraplegia and paraplegia.

Statistical analysis

The statistical analysis was performed using SPSS ver. 19.0 (SPSS Inc., Chicago, IL, USA). The chi-square test was used to compare socio-demographic characteristics and to access medical services between the SCI group and the CG. In addition, a multiple logistic analysis for the entire dataset (SCI and CG together) was performed to investigate significant factors related to accessibility to medical services in the SCI group.

RESULTS

Sample characteristics

As shown in Table 1, this study included 363 subjects in the SCI group and 1,089 subjects in the CG. The SCI and CG groups were 1:3 age and gender matched. Mean age was 59.2 years (standard deviation, 17.02), the proportion of males was 83.2%, and that of females was 16.8%. The age group of 40-59 years was the most frequent (63.4%), the 20-39 year group comprised 29.8%, and ≥60 years was 6.9%. The proportion of people living alone was 18.4% in the SCI group compared to 4.4% in the CG. The most frequent number of family members in the SCI group was 2-3 (44.7%), but in the CG, 54.4% of the subjects had ≥4 family members (p<0.001). The proportion of subjects who were married was 76.6% in the CG, whereas 47.7% of SCI group was married, 47.4% were unmarried, and 5.0% had no spouse during the pre-injury period but the no spouse portion increased to 13.7% after injury (p<0.001). The majority of the subjects in the CG had college or higher education level (71.4%), whereas 61.2% of the subjects in the SCI group completed middle to high school (p<0.001). The proportion of participants who reported a "good" self-perceived health state was highest in the CG (39.9%), whereas the proportion of participants who reported "moderate" was the highest in people with SCI (46.6%) (p<0.001). In the SCI group, 46.8% of the subjects had visited the outpatient clinic within the last 2 weeks, but it was only 26.2% in the CG (p<0.001). A total of 31.5% of people with SCI had been admitted to the hospital within the last 12 months, whereas it was 8.4% in the CG (p<0.001).

A significant difference was observed between the CG and the SCI group after the injury for the proportion of occupational groups. Blue collar and no occupation was 5.3% and 73.7% in the SCI group, respectively, whereas the CG group was 55.6% and 23.8% for blue collar and no occupation, respectively (p<0.001). The disability rating of the subjects in the SCI group was first class in 91.2% and 8.8% were second class or below. The type of paralysis was tetraplegia in 39.8% and paraplegia in 60.2% of the SCI subjects.

Accessibility to medical services

Ninety persons with SCI (24.8%) reported difficulties receiving medical services, which was higher than that in the CG (p=0.016) (Table 2). Of the 90 persons with SCI, 60 (16.5%) answered that they had difficulty using medical services due to accessibility, whereas only 45 (4.1%) of the 1,089 persons reported access problems in the CG (p<0.001). The most frequently reported reason for inaccessibility to medical services in the SCI group was inaccessible transportation (27 persons, 30.0%), followed by lack of money (24 persons, 26.7%), and difficulty scheduling hospital appointments (9 persons, 10.0%). Lack of available time was the most frequently reported reason (90 persons, 43.9%) in the CG, followed by mild symptoms (52 persons, 25.4%).

Factors associated with access to medical services

Table 3 shows the results of the chi-square tests for inaccessibility to medical services and each socio-economic or psychological variable between the SCI group and the CG. Age was the only significantly related factor for access to medical services in the SCI group (p<0.05), whereas age (p<0.05), gender (p<0.05), marital status (p<0.05), income (p<0.001), education (p<0.001), occupation (p<0.001), self-perceived health (p<0.001), and visiting an outpatient clinic within the last 2 weeks (p<0.05) were significantly related in the CG.

The multiple logistic regression analysis showed that SCI was an independent influencing factor for inaccessibility to medical services (odds ratio, 4.08) (Table 4).

DISCUSSION

The present study revealed that 16.5% people with SCI experienced inaccessibility to medical services, which was much higher than that in the CG (4.1%). The reasons for inaccessibility were due to transportation and economic burden, which could be considered environmental barriers rather than personal factors. In contrast, the reasons for inaccessibility to medical services in the CG were availability (medical services were not available when required) and acceptability (mild symptoms). These factors could be considered personal rather than environmental.

Hwang et al. [5] reported that Korean people with disabilities experience barriers to medical services more than that of the GP. They showed lack of money as the main reason for inaccessibility, followed by inaccessible transportation. In general, people with disabilities have barriers accessing medical services because they require treatment due to chronic diseases and secondary complications while their income is low [2,3]. However, we found that inaccessible transportation was the most important reason for inaccessibility to medical services in persons with SCI. This result agrees with that of previous studies showing transportation as the main barrier to people with severe physical disabilities [13,14,15,16,17,18]. In people with SCI, physical conditions related to accessibility to medical services could be different from other types of disabilities because people with SCI have complicated characteristics including motor disturbances, excretion impairment, and pressure sores [13], suggesting that social policies to eliminate or reduce barriers to medical services for the persons with SCI are necessary.

In a univariate analysis for the SCI group, age was the only factor that was related with inaccessibility to medical services, whereas many socioeconomic factors, including marital status, income and educational level were related with inaccessibility in the CG. In other words, socioeconomically vulnerable people in the CG, such as females, older people, people who do not have a spouse due to divorce, bereavement or separation, unemployment, people with low income or low education level showed high inaccessibility to medical services than those who were not. In contrast, the SCI group proved to have inaccessibility to medical services regardless of demographic and socio-economic status except age. This is different from preceding research revealing that age, gender, income, and subjective health conditions influence accessibility to medical services in people with disabilities [5,10,11]. It seems that other factors except matched age were not different because demographic and socio-economic status was lower in the SCI group. If the SCI group contained people with higher socio-economic status or larger families, there would have been more similar factors of inaccessibility as in the CG.

Dryden et al. [14] reported that people with SCI need more medical services than those of a CG. Beatty et al. [19] demonstrated the disabled subjects including those with SCI who have poor health and lower income are the least likely to receive health services. In addition, Cox et al. [20] documented that people with SCI need medical services but experience difficulties accessing them. Our results correspond well with those of these previous studies. Table 4 shows that having SCI in itself is a very important factor causing inaccessibility to medical services. People with SCI experienced inaccessibility to medical services four times higher than the CG despite controlling for age, sex, income, and other factors. McColl et al. [10] reported people with disabilities experience inaccessibility 2.16 times more than the GP. In addition, Smith [11] showed that women with disabilities have problems of access to medical services 2.26 times more than women without disabilities. In particular, women with functional losses of activities of daily living, instrumental activities of daily living, and mobility experience this healthcare service barrier 3.78 times more often. We infer from these results that people with SCI who have problems with physical accessibility have further barriers to use medical services compared to people with other types of disabilities.

It is still challenging for those with SCI to use the public transportation system, such as a bus, subway, or train. Although there are taxi services designated for the disabled in Korea, passengers must make reservations several weeks in advance before visiting a hospital [15]. Although people with a disability can use individual transportation as a last resort, there are more barriers to medical services including parking places and stairs [16]. These barriers might contribute to inaccessibility in the SCI group regardless of socio-economic status including income and education level.

We identified inaccessible transportation as a major barrier to medical services. A transportation system specifically designed for people with mobility impairments as well as deductions for medical expenses should be addressed to enhance medical accessibility for subjects with SCI.

Our study have limitations. First, only medical services provided by a doctor were considered when evaluating accessibility to medical services. We did not include a broad range of medical services, such as health promotion programs, health screening examinations, or services delivered by other healthcare providers. Second, the SCI group could be considered an active group among the entire SCI population because they were members of the KSCIA. This may have caused an underestimate of accessibility barriers in people with SCI.

In conclusion, people with SCI experienced barriers to access of medical services when medically required more frequently than the CG. Reasons for inaccessibility to medical services were environmental rather than personal factors compared to those in the CG. A transportation system specifically designed for people with motor function impairments along with a medical cost exemption is necessary to improve accessibility to medical services by persons with SCI.